Privacy Policy

Information we collect

Information you give us directly, including:

• Contact & inquiry details — your name, email, phone number, and any message or event details you submit through our forms.
• Account information — if you create an account, your name, email, and phone. You can sign in with email, a magic link, or a Google or Microsoft account; when you use Google or Microsoft, we receive your name and email from that provider.
• Booking details — event dates, type, headcount, delivery address, and related notes you provide when requesting a rental.
• E-signature records — when you electronically sign a rental agreement or waiver, we record your name, IP address, browser/device (user-agent), and a timestamp as proof of the signed document.

We also automatically collect limited technical data (such as basic log and device information) and use essential cookies to keep you signed in.

How we use your information

• Respond to your inquiries and prepare rental quotes (which are estimates until confirmed).
• Schedule, deliver, set up, and service your rental.
• Create and manage your account and bookings.
• Send you service-related email (confirmations, updates, and replies).
• Operate, secure, and improve our website.

How we share information

We do not sell your personal information. We share it only with service providers that help us operate, and only as needed:

• Supabase — database, authentication, and file storage.
• Cloudflare — website hosting and email routing.
• Resend — sending transactional email.
• U.S. Census Bureau (geocoder) — when you provide a delivery address, we send it to its free geocoding service to determine the delivery county for sales-tax calculation; it is not used to identify you.
• Google / Microsoft — optional sign-in, if you choose it.
• Stripe — payment processing, if and when online payments are enabled.

We may also disclose information if required by law or to protect our rights, property, or safety.

Where your data is stored

Your information is stored and processed in the United States (our database is hosted in a U.S. region) and handled by U.S.-based service providers. If you access the site from outside the United States, you consent to your information being transferred to and processed in the U.S.

Cookies

We use essential cookies to keep you signed in and operate the site. We do not use advertising or cross-site tracking cookies.

Data retention

We keep your information for as long as needed to provide our services, maintain your account, and meet legal, tax, or accounting requirements, then delete or anonymize it.

Your choices

You may request to access, correct, or delete your personal information, or ask us to stop contacting you, by emailing us — we'll respond within a reasonable time.

Children's privacy

Our services are intended for adults arranging rentals. We do not knowingly collect personal information from children under 13.

Security

We use reasonable safeguards to protect your information. No method of transmission or storage is completely secure, so we can't guarantee absolute security.

Changes to this policy

We may update this policy from time to time. We'll post the updated version here with a new “last updated” date.

Contact us

Questions about this policy or your information? Email hello@sorceressmode.com or use our contact page.

This page is provided for general information and is not legal advice.